Howler sends personalised, dynamic emails and text messages, woven into your business processes.
Consider your profile management. People want feedback. To know the action they have taken has been successful. To know that password update was successful. Their new preferences have been acknowledged. Their new email address was recorded.
Generally, customers get no acknowledgement of their updates. No feedback. No respect for the time they have taken to ensure you have the correct information about them.
Poor service and lowered satisfaction. But it doesn't have to be like this
Howler is unique. Every time your customer, member or donor takes the time to provide you with new or updated personal information, Howler acts.
Every time there’s a refreshed password, an amended subscription, a change of address, even a relationship update (the list is as long as your imagination), Howler will automatically send an instant and tailored acknowledgement of this information.
Your relationship with your contacts will dramatically improve. Receiving immediate and constructive feedback on an action cements the bond between you and your member or supporter.
And at the same time, you can use this golden opportunity to promote member services, the great work of the orgnisation or an upcoming event.