Howler sends personalised, dynamic emails and text messages woven into your business processes.
Consider your membership.
When it comes time for you to process your membership renewals and it is time to generate those bills, what happens next is currently manual. Print that renewal notice. Attach that letter. Add a flyer. Mail. Repeat.
Slow, expensive and inefficient. But it doesn't have to be like this.
Howler sends personalised, dynamic emails and text messages, woven into your business processes.
Consider your fundraising. You have done the hard work in segmenting your list and you have tagged each prospect with a personalised ask. Now, the process inevitably ends in a series of manual tasks
Export that list. Send it to the mail house. Or worse, print and mail yourself. And sit. And hope!
Slow, expensive and inefficient. But it doesn't have to be like this
Consider your training or event registrations. As soon as a registration is taken, your customer expects a response. They want to know their booking was confirmed. That the registrant has a place. That the payment has been processed. They want a confirmation that the event is going ahead. They want an attendance reminder. They want a follow up with materials, accreditation.
So you print and mail that booking confirmation. That tax invoice. That event reminder. That follow up survey.
Consider your profile management. People want feedback. To know the action they have taken has been successful. To know that password update was successful. Their new preferences have been acknowledged. Their new email address was recorded.
Generally, customers get no acknowledgement of their updates. No feedback. No respect for the time they have taken to ensure you have the correct information about them.
Poor service and lowered satisfaction. But it doesn't have to be like this