Howler sends personalised, dynamic emails and text messages, woven into your business processes.
Consider your training or event registrations. As soon as a registration is taken, your customer expects a response. They want to know their booking was confirmed. That the registrant has a place. That the payment has been processed. They want a confirmation that the event is going ahead. They want an attendance reminder. They want a follow up with materials, accreditation.
So you print and mail that booking confirmation. That tax invoice. That event reminder. That follow up survey.
Slow, expensive and inefficient. But it doesn't have to be like this
Howler is different. The moment a booking is taken, Howler acts. There is no print, no export, no upload or download. Howler remembers for you.
Every booker and registrant is sent a personalised, HTML email, with their invoice attached as PDF and any amount of collateral about the upcoming event included. Each new registration will trigger the automatic send of your critical booking confirmation. Reminders - done. Follow-up surveys - done. Unpaid invoices reminders - done.
Knowing that your critical message has been delivered is the first benefit. Every email is tracked. If an email bounces, Howler can automatically send an SMS to let the registrant know that we don't have the correct email address. If your confirmation message hasn't been opened, we know that too.
Armed with that knowledge we can drive attendance and satisfaction. We can send reminders at any time. We can send special messages based on each scenario
Automatically. Immediately. Right when your customer expects.